Terms and CONDITIONS
Arrival and Departure
Our Shepherd Huts is available from 3.00pm on your arrival day and should be left clean and tidy by 10am on your departure to allow us to prepare for the next guests. During the low season, we may be able to offer an early arrival or later departure, subject to availability, however we cannot guarantee this. We would appreciate it if you could advise of your arrival time by telephoning 07492 682896.
Occupancy
The property may only be occupied for the purpose of a holiday and by the agreed number of the guests at the time of booking. If you wish to amend the number of guests in your party, this must be agreed in advance of your stay. When booking please confirm the number of guests by email. We reserve the right to refuse entry to the entire party if this condition is not observed.
No visitors are permitted to the site and the facilities are for residents only. If you would like a visitor please do let us know in advance so we may look to accommodate your request.
Bow Creek Glamping caters mainly for couples and family groups and it is the right of Bow Creek Glamping to refuse large group bookings if we feel that this may be of detriment to the site.
Kindly note, the shepherd huts are for use by adults only and sleep a maximum of two persons.
You must be at least 18 years old to make a reservation. Those under 18 years old are not permitted to stay unless a parent or guardian is also staying in the shepherds hut.
Guests Obligations and Responsibilities
The guests agree:
Smoking/Fires
Smoking is not permitted inside the shepherd huts or kitchen area.
No fires are permitted on the site other than the provided Firepit, wood burning stove and Gas BBQ.
During periods of extreme heat/drought we may cease use of all wood fired equipment for safety reasons. This includes, firepit, gas BBQ and log burner in the hut.
After use please use the watering can provided to put out the fire in the Firepit. Please clean all utensils after use.
Dogs & Pets
No pets are permitted on site. Our site is home to our livestock please respect this. Please also note that the owners have a very friendly labrador called Betty who may be on site at times with the owners.
Assumption of Risks
Whilst we take great care to keep you safe, accidents can happen and we are not held responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to take care within your booking. If you notice that any equipment looks faulty and/or unsafe you must inform the owners as soon as possible. Please ensure that the notices which restrict access to planted areas/animal housing and runs are adhered to for safety reasons and to protect the nesting birds, insects and wild flowers. Please do not forage or pick any of the wild flowers or fruits as some may cause irritation and maybe poisonous e.g fox gloves, wild mushrooms.
We strongly recommend that you take out travel insurance against the risk of accidents and your stay being cut short.
Our Liability
We shall not be responsible for any loss or damage or theft to any belongings, vehicles or injuries sustained by you or any member of your party. We reserve the right to cancel your booking at any time and the total liability will be to refund to you all sums which you have already paid on your accommodation with us.
Force Majeure
Force majeure on the side of Bow Creek Glamping exists if the implementation of the agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Bow Creek Glamping including threat of war, blockades, fire, floods, pandemics and other disruptions or events.
Right of Access
You must allow us and our representatives’ access to the property at reasonable times for the purpose of inspection, or to carry out any repairs or maintenance.
Encountering a problem
We hope you will never have any cause for complaint but in the event that a problem occurs please contact us as soon as possible while you are at the shepherds hut so that we can make every reasonable effort to assist you and to resolve the issue.
Privacy
The information supplied in the booking process will be stored on computer for the purposes of future distribution to you of our advertising material (if consented to) and under no circumstances will be passed on to a third party.
CCTV is in operation over the carpark and entrance for security/safety purposes.
Placing a Booking Request
The booking process used on this site is a ‘request’ for accommodation only. Completion of the booking request process does not guarantee availability of the shepherds hut or of the price quoted, which is provided here only as a guide.
Upon submission of your booking request, if the dates that you requested are available and the amount quoted in the guide price provided during the booking process is accurate your account will be debited. If for any reason, the dates that you requested are not available, or there has been a variation in price, we will contact you and advise you of the details and suggest alternative arrangements and confirm costs. If you accept the proposal then your account will be debited to the newly agreed amount.
On receipt of the deposit, a booking confirmation email will be sent to you within 4 working days, containing the details of your stay and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible. Payments can be made by bank transfer, and debit card or credit card (via our booking link) (we do not accept American Express). It is your responsibility to check the details on your booking confirmation are correct and notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival.
The dates of your booking will be held upon payment of a non-refundable deposit of 30% or payment in full. Any booking less than 8 weeks in advance of your check in date must be paid in full immediately. Where a deposit has been paid, full balance payment will be due 8 weeks in advance of your check in date and a reminder will not be sent. If you are unable to pay the balance before the stated due date, you will forfeit your deposit and your booking may be cancelled.
Your accommodation provider is Bow Creek Glamping and we do not operate as a franchise. Our business is privately owned and operated. We are not bound by obvious printing errors and should you want any further clarification about our terms of business then please email: [email protected]
Booking Conditions
The contract is for a short term holiday rental. A contract is only entered into once the deposit has been processed and an email of confirmation issued. Additional guests can only be accepted by agreement after this date.
Bow Creek Glamping only accepts bookings from persons over 18 years of age and reserves the right, at all times, without statement of reasons, to refuse a booking.
Please note the Shepherd Hut is only for use by persons over 18 years of age.
Cancellation
In the event that you need to cancel your booking, please advise us by email on [email protected] or telephone 07492 682896
All monies paid for a holiday (deposit and balance) are non-refundable. If the booking is cancelled prior to the final balance becoming due, the deposit will be retained. If the final balance has been paid we will do our utmost to relet as much of the rental period as possible. If we are successful in re-letting the shepherds hut for the whole period, we shall refund all monies paid less an administration fee of £50. If we are successful in re-letting the shepherds hut for part of the period, or for less than the full rental amount we shall refund an amount equal to the money paid by the new guest, less an administration fee of £50. Non-payment of the balance by the due date will be construed as a cancellation by you. We strongly recommend you take out appropriate cancellation and delayed travel insurance.
Cancellation by us
We reserve the right to cancel your booking at any time in the event of circumstances beyond our reasonable control. In the unlikely event of this happening, we will refund all money received by us in relation to your booking of the property. However we will not be liable for any loss incurred by you as a result of the cancellation.
Prices
The prices featured on the website are not binding; Bow Creek Glamping reserves the right to modify these prices. At the time of booking you will be informed of the prices applicable. The price stated on the confirmation email is binding.
Prices are per shepherds hut which sleep a maximum of two people. Rental prices include use of facilities, water and bed linen.
Booking Amendments
If you need to amend your booking dates we will do our utmost to assist you in transferring the start/finish date of your stay subject to suitable availability. Please give as much notice as possible for any changes to your booking.
Please ensure all persons included on the booking are aware of these terms and conditions, thank you.
Our Shepherd Huts is available from 3.00pm on your arrival day and should be left clean and tidy by 10am on your departure to allow us to prepare for the next guests. During the low season, we may be able to offer an early arrival or later departure, subject to availability, however we cannot guarantee this. We would appreciate it if you could advise of your arrival time by telephoning 07492 682896.
Occupancy
The property may only be occupied for the purpose of a holiday and by the agreed number of the guests at the time of booking. If you wish to amend the number of guests in your party, this must be agreed in advance of your stay. When booking please confirm the number of guests by email. We reserve the right to refuse entry to the entire party if this condition is not observed.
No visitors are permitted to the site and the facilities are for residents only. If you would like a visitor please do let us know in advance so we may look to accommodate your request.
Bow Creek Glamping caters mainly for couples and family groups and it is the right of Bow Creek Glamping to refuse large group bookings if we feel that this may be of detriment to the site.
Kindly note, the shepherd huts are for use by adults only and sleep a maximum of two persons.
You must be at least 18 years old to make a reservation. Those under 18 years old are not permitted to stay unless a parent or guardian is also staying in the shepherds hut.
Guests Obligations and Responsibilities
The guests agree:
- No speaker/amplified music of any type is permitted anywhere on site at any time – please try to keep general noise to a minimum and respect our neighbours at all times.
- Keep noise to a minimum from 10pm – 7am in the hut and surrounding areas.
- To keep the shepherds hut and its fixtures and fittings in the same condition and repair as on arrival.
- Upon departure to strip all used beds and leave linen in the kitchen shed.
- To leave crockery and cutlery clean and in the same space you found it.
- To leave the BBQ clean.
- To empty bins and place them in large bins by the kitchen area.
- Strictly no smoking inside the shepherds hut and inside the kitchen area.
- To pay for any damage or loss however caused (excluding reasonable wear and tear) incurred during the occupation. All breakages and any damage must be reported to us before the end of your holiday and you undertake to reimburse for the same where necessary.
- Not to cause nuisance or annoyance to occupants of any nearby property or our livestock.
- If in our opinion, any guest is not suitable to continue their occupation of the property because of unreasonable behavior, damage, or nuisance to other parties, this agreement may be terminated with immediate effect and you will be asked to leave immediately.
- If damage caused results in the property being unfit for occupation to subsequent guests you shall be liable for the loss of rental income and any other related losses.
- A deposit may be requested from bookings at our discretion for reasons above.
Smoking/Fires
Smoking is not permitted inside the shepherd huts or kitchen area.
No fires are permitted on the site other than the provided Firepit, wood burning stove and Gas BBQ.
During periods of extreme heat/drought we may cease use of all wood fired equipment for safety reasons. This includes, firepit, gas BBQ and log burner in the hut.
After use please use the watering can provided to put out the fire in the Firepit. Please clean all utensils after use.
Dogs & Pets
No pets are permitted on site. Our site is home to our livestock please respect this. Please also note that the owners have a very friendly labrador called Betty who may be on site at times with the owners.
Assumption of Risks
Whilst we take great care to keep you safe, accidents can happen and we are not held responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to take care within your booking. If you notice that any equipment looks faulty and/or unsafe you must inform the owners as soon as possible. Please ensure that the notices which restrict access to planted areas/animal housing and runs are adhered to for safety reasons and to protect the nesting birds, insects and wild flowers. Please do not forage or pick any of the wild flowers or fruits as some may cause irritation and maybe poisonous e.g fox gloves, wild mushrooms.
We strongly recommend that you take out travel insurance against the risk of accidents and your stay being cut short.
Our Liability
We shall not be responsible for any loss or damage or theft to any belongings, vehicles or injuries sustained by you or any member of your party. We reserve the right to cancel your booking at any time and the total liability will be to refund to you all sums which you have already paid on your accommodation with us.
Force Majeure
Force majeure on the side of Bow Creek Glamping exists if the implementation of the agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Bow Creek Glamping including threat of war, blockades, fire, floods, pandemics and other disruptions or events.
Right of Access
You must allow us and our representatives’ access to the property at reasonable times for the purpose of inspection, or to carry out any repairs or maintenance.
Encountering a problem
We hope you will never have any cause for complaint but in the event that a problem occurs please contact us as soon as possible while you are at the shepherds hut so that we can make every reasonable effort to assist you and to resolve the issue.
Privacy
The information supplied in the booking process will be stored on computer for the purposes of future distribution to you of our advertising material (if consented to) and under no circumstances will be passed on to a third party.
CCTV is in operation over the carpark and entrance for security/safety purposes.
Placing a Booking Request
The booking process used on this site is a ‘request’ for accommodation only. Completion of the booking request process does not guarantee availability of the shepherds hut or of the price quoted, which is provided here only as a guide.
Upon submission of your booking request, if the dates that you requested are available and the amount quoted in the guide price provided during the booking process is accurate your account will be debited. If for any reason, the dates that you requested are not available, or there has been a variation in price, we will contact you and advise you of the details and suggest alternative arrangements and confirm costs. If you accept the proposal then your account will be debited to the newly agreed amount.
On receipt of the deposit, a booking confirmation email will be sent to you within 4 working days, containing the details of your stay and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible. Payments can be made by bank transfer, and debit card or credit card (via our booking link) (we do not accept American Express). It is your responsibility to check the details on your booking confirmation are correct and notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival.
The dates of your booking will be held upon payment of a non-refundable deposit of 30% or payment in full. Any booking less than 8 weeks in advance of your check in date must be paid in full immediately. Where a deposit has been paid, full balance payment will be due 8 weeks in advance of your check in date and a reminder will not be sent. If you are unable to pay the balance before the stated due date, you will forfeit your deposit and your booking may be cancelled.
Your accommodation provider is Bow Creek Glamping and we do not operate as a franchise. Our business is privately owned and operated. We are not bound by obvious printing errors and should you want any further clarification about our terms of business then please email: [email protected]
Booking Conditions
The contract is for a short term holiday rental. A contract is only entered into once the deposit has been processed and an email of confirmation issued. Additional guests can only be accepted by agreement after this date.
Bow Creek Glamping only accepts bookings from persons over 18 years of age and reserves the right, at all times, without statement of reasons, to refuse a booking.
Please note the Shepherd Hut is only for use by persons over 18 years of age.
Cancellation
In the event that you need to cancel your booking, please advise us by email on [email protected] or telephone 07492 682896
All monies paid for a holiday (deposit and balance) are non-refundable. If the booking is cancelled prior to the final balance becoming due, the deposit will be retained. If the final balance has been paid we will do our utmost to relet as much of the rental period as possible. If we are successful in re-letting the shepherds hut for the whole period, we shall refund all monies paid less an administration fee of £50. If we are successful in re-letting the shepherds hut for part of the period, or for less than the full rental amount we shall refund an amount equal to the money paid by the new guest, less an administration fee of £50. Non-payment of the balance by the due date will be construed as a cancellation by you. We strongly recommend you take out appropriate cancellation and delayed travel insurance.
Cancellation by us
We reserve the right to cancel your booking at any time in the event of circumstances beyond our reasonable control. In the unlikely event of this happening, we will refund all money received by us in relation to your booking of the property. However we will not be liable for any loss incurred by you as a result of the cancellation.
Prices
The prices featured on the website are not binding; Bow Creek Glamping reserves the right to modify these prices. At the time of booking you will be informed of the prices applicable. The price stated on the confirmation email is binding.
Prices are per shepherds hut which sleep a maximum of two people. Rental prices include use of facilities, water and bed linen.
Booking Amendments
If you need to amend your booking dates we will do our utmost to assist you in transferring the start/finish date of your stay subject to suitable availability. Please give as much notice as possible for any changes to your booking.
Please ensure all persons included on the booking are aware of these terms and conditions, thank you.